New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Post thumbnail type – set to image not work

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Neighborhood
  • October 16, 2013 at 10:54 am #26933
    girlnextu
    Member
    Post count: 3

    I have create new post and try to set featured image but it not show when set to image… for slider and video that work fine.

    Thanks in advance for your help!

    October 19, 2013 at 7:13 pm #27398
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    October 20, 2013 at 10:51 am #27462
    girlnextu
    Member
    Post count: 3
    This reply has been marked as private.
    October 22, 2013 at 5:34 pm #27817
    Melanie – SUPPORT
    Member
    Post count: 11032

    The only thing I found out already is that once I deactivated your plugins, the image reappeared in the backend, but the front end is still empty. I will assign this to another support staff to help me with it.

    Cheers

    October 23, 2013 at 6:03 am #27923
    girlnextu
    Member
    Post count: 3
    This reply has been marked as private.
    October 23, 2013 at 7:55 am #27930
    girlnextu
    Member
    Post count: 3
    This reply has been marked as private.
    October 23, 2013 at 1:32 pm #27986
    Melanie – SUPPORT
    Member
    Post count: 11032

    It seems the person I assigned the thread to cannot help me, I will assign it to another one!

    cheers

    October 24, 2013 at 1:02 am #28119
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    I make the website working now, Can you update the theme to the latest version, and update me with the post thumbnail works or not.

    Thanks,
    laranz.

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    Posted in: Neighborhood
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