New Landing How can we help? Cardinal Post Settings Not Saving

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Cardinal
  • #123205
    foliocre
    Member
    Post count: 15

    Hi There,

    I’m having some issues saving updates. For example, in posts, if I change a bunch of settings like ‘Fancy Heading Text Align’ from left to centre or check ‘include social sharing’ and then click update. These changes are not appearing on the front end? I will then go back and check the settings and they have reverted to what they were originally?

    Any help would be a great help.

    Thanks.

    #123271
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to deactivate all plugins and try again just to check if it’s a plugin conflict?

    When you save the changes you don’t get any error or blank screen?

    -Rui

    #123580
    foliocre
    Member
    Post count: 15

    Hi Rui,

    Thanks for your response. I deactivated all the plugins and tried again and unfortunately it still has the same issue.

    There is no error reporting either. It just says ‘post updated’.

    Thanks again for your help thus far.

    #123701
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    In that case can you provide us a page example and also admin credentials so we can check it?

    Please use the private reply option.

    -Rui

    #124646
    foliocre
    Member
    Post count: 15

    Hi Rui,

    I appreciate your help but I think I have found the issue. We have been using a page clone plugin. When using that it seems to disrupt the save settings. When we create a page from scratch it seems to be fine. So we should be fine from here on in.

    Again thank you for your help.

    #124716
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem 🙂

Viewing 6 posts - 1 through 6 (of 6 total)

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