New Landing How can we help? Themeforest Theme Support Dante Post Formats missing…

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Dante
  • #47440
    nadiacosta
    Member
    Post count: 1

    Hello guys,

    Per the documentation:

    Dante supports 10 post formats; Standard, Audio, Gallery, Image, Chat, Link, Quote, Aside, Status, Video.

    That’s great. But when I create a new post I only see 5 post formats. I tried to test the chat format but it doesn’t look any different from a regular post.

    Note: I am using the child theme. So I was wondering if I should copy and past anything from sf-post-formats.php to my child theme.

    Hope to hear from you asap.

    Thanks in advance.

    #48545
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, does it work if you activate the parent theme?
    On which version of the theme and WP are you?

    We might need to check your backend, so to speed things up you could add your login details in a private reply in case we need them.

    Thank you!

    #69506
    jessefelder
    Member
    Post count: 5

    I’m also having this problem. I can’t access other post formats like “link” and “image.” Help?

    #69648
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide wordpress admin login detail to get fast solution .
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #69745
    jessefelder
    Member
    Post count: 5
    This reply has been marked as private.
    #69784
    tracytracy
    Member
    Post count: 29

    just checked – I can only see the 5 options for post formats as well.

    #69942
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Not all options are set there, for video/gallery see detail media options (see screenshot)

    For link, you chose quote post and then for your text just highlight it all and create the link (see screenshot)

    Hope this helps

    – Kyle

Viewing 7 posts - 1 through 7 (of 7 total)

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