Portfolio tags do not work

[instantdecisif]

Hi there!

I am still building the website for a music group, to go live in May. We are using portfolios for several different type of contents: biographies, concerts and projects.

For each portfolio we assign a list of tags. When opening a portfolio and clicking on one of its tags, we should get a page result with all portfolio (and posts) related to the same tag. But it doesn’t work, as if there wasn’t any portfolio (or post) related to this tag.

You can try out with this portfolio as an example:

http://www.lucilin.lu/v2/tag/donnacha-dennehy/

Thanks in advance for your help.

Pierre

[Swift Ideas – Ed]

Hi Pierre,

Do you have any plugins installed? This works fine on our demo.

– Ed

[instantdecisif]

Hi Ed,
yes I have plugins installed. It sounds very difficult to me not to have any plugin installed. You even recommend to install some plugins like Contact Form 7 or WP Super Cache.

Here is the list of installed plugins:
Add From Server
Akismet
Contact Form 7
Duplicate Post
Enable Media Replace
EsAudioPlayer
No Future Posts
Page Links To
Polylang
Post Types Order
Smart Passworded Pages
TablePress
TablePress Extension: Row Filtering
Widgetize pages Light
WordPress Backup to Dropbox
WP Super Cache
WP Video Lightbox

Can you help?

Regards,

Pierre

[Swift Ideas – Ed]

Hi Pierre,

The disabling of plugins is just to try and narrow down the issue, once we find it then it’s easier to solve 🙂

As I said, it works perfectly on our side, so it must be something in regards to your setup.

In regards to the ticket you had on the other site, please email me regarding that, as we had to redirect all traffic to this new site.

– Ed

[instantdecisif]

Hi Ed,

I have disabled all plugins and it still doesn’t work.
What can we do now?
Which piece of code of the Clique theme is used to show the posts per tags that are used in portfolios?

Thanks and regards,

Pierre

[instantdecisif]

One more point: the tags for post are working.
Example: http://www.lucilin.lu/v2/tag/diapason/
But the ones for the portfolios (which are custom posts I presume) are not working:
Example: http://www.lucilin.lu/v2/tag/violon/

Pierre

[Swift Ideas – Ed]

The archive.php shows the tag archive.

Not sure why it’s not working for you, as I said it’s fine here. Try this plugin? http://wordpress.org/extend/plugins/custom-post-type-archives/

– Ed

[instantdecisif]

Hi Ed,
thanks.
I’ve installed, activated and tested the plugin, it doesn’t help.
I know that it works fine on your demo.
May you please give me or help me locate the code that controls it?
I will go to the blank clean code of your theme, copy the code and put it back to my site.
Thanks and regards,
Pierre

[Swift Ideas – Ed]

Hi Pierre,

The code for the page is archive.php, and functions.php adds the support for the custom post type archives.

– Ed

[instantdecisif]

Hi Ed,

this is not very helpful.
I was expecting some more precise info, with the exact code.
I had then to re-install the site on a new folder of the server, and now, the portfolio tags are working.
But I lost a functionality that you installed with a previous admin login. This was done through the ticket #1230 called “Multiple filtered portfolios”.
The problem is that:
1- I cannot access the details of this ticket anymore
2- you never gave me the corrective code that helped solve this ticket.

Could you then please provide me with the code that enable to show only the child categories of a parent portfolio category that is selected for a given portfolio page?

Thanks and regards,

Pierre

[Swift Ideas – Ed]

Hi Pierre,

Apologies, I assumed you’d wanted to replace the files.

Can you provide me a link again so that I can check and hopefully remember what I provided before?

Thanks,

– Ed

[instantdecisif]

Hi Ed,
I’ve sent you login details in an email with subject “http://support.swiftideas.net/forums/topic/portfolio-tags-do-not-work/”

Regards,

Pierre

[Swift Ideas – Ed]

Hi Pierre,

Can you show me the page where the filter options are showing, and what shouldn’t be showing in that list?

Thanks,

– Ed

[instantdecisif]

What do you mean?

The point of this ticket is that I have portfolios which have tags. But when searching for these tags, the archive page does not show these portfolios.

Example of portfolio with tags:
http://www.lucilin.lu/v2/?portfolio=olivier-sliepen

Example of tag archive page where this portfolio should be listed, but isn’t:
http://www.lucilin.lu/v2/tag/olivier-sliepen/

Is the problem clear?
A lot has been written already within this ticket.

Thanks in advance for your help.

Pierre

[Swift Ideas – Ed]

Hi Pierre,

My confusion is because we moved from the tags issue, to re-doing the previous change I made for you with the filters? It seems you have reverted back to the old code, when I was going to go in and make the same change for you to the filters.

I can’t remember what that change was, which was why I was asking for an example of what was wrong so that I could see.

– Ed