New Landing How can we help? Cardinal Portfolio – stacked images cropped

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Cardinal
  • #95892
    neilswaab
    Member
    Post count: 66

    Psyched that the portfolios now have the option for stacked images. However, for some reason, my site is cropping all of the images, rather than showing the full version in the individual posts. I’m also experiencing the same thing with blog posts now too. Any suggestions? Unfortunately, my site is on my local computer so can’t show you to look at it. I can post jpgs, though, if that helps?

    #96127
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Not sure what you are referring to, could you link to any of our demo pages to explain your issue? And also upload screenshots of the issue on your site

    – Kyle

    #96268
    neilswaab
    Member
    Post count: 66

    You can check out these jpgs. Image.jpg shows what the image looks like when detail media is set to “Image”. Notice how it’s full width/height so the whole thing shows, which is perfect. Then, check out stacked.jpg which is what happens when the detail media is set to “Stacked Gallery”. Notice how all of the images are cropped weirdly and the whole image isn’t shown? That’s what I’m trying to resolve.

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    #96406
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok will check this with the developer, not sure if it’s supposed to happen or not

    – Kyle

    #98438
    neilswaab
    Member
    Post count: 66

    Any updates on this?

    #98538
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please try update to version 1.6 and let me know if that fixes the issue

    – Kyle

    #98586
    neilswaab
    Member
    Post count: 66

    Nope, still having the same issue after updating to version 1.6.

    #98760
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Could you provide a link so I can look into it for you?

    – Kyle

    #98840
    neilswaab
    Member
    Post count: 66

    Unfortunately, I only have this on a local install at the moment.

    #98841
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem give me until the end of today to set up a portfolio item on my demo with stacked images to see if I can replicate

    – Kyle

    #102487
    neilswaab
    Member
    Post count: 66

    Hi,

    I never heard back from you about this. In any case, I think I found the issue:

    In functions.php, I changed line 76 to add_image_size( ‘thumb-image-onecol’, 1800 ); which was cropping the stacked images. Not sure what else that will effect, but that certainly helped for that problem.

    For the blog posts, for some reason the post meta option for Title Overlay Min Height is autofilled to 500 and, even though I have Standard media display selected, it’s still applying to my image. I resolved by deleting “500”, but it seems like a bug as I would have to do this for every post.

    #102532
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Sorry I never got back to you, I forgot to assign the topic to myself. glad you managed to solve it.

    For the detail image are you using the latest version of the theme?

    – Kyle

    #102766
    neilswaab
    Member
    Post count: 66

    Was using 1.6 and just updated to 1.61. Same problems. Solved the same way.

    #102926
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Will look into this, thanks for letting us know

    – Kyle

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