New Landing How can we help? Themeforest Theme Support Joyn portfolio problemsin firefox

Viewing 15 posts - 16 through 30 (of 33 total)
  • Posted in: Joyn
  • #132133
    wilhem
    Member
    Post count: 105

    You are true. I updated to 6.2 ; latest version for 10.8.5.

    #132134
    wilhem
    Member
    Post count: 105

    Seems to be good with 6.2

    #132135
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂

    #132574
    CarlosJ
    Member
    Post count: 28

    Hi again Kyle, i’ve update the theme, and the problem has back.

    Please, can you help me?

    #132774
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I’m seeing fine in Firefox. Can you try to clear the cache or try other computer?
    https://www.dropbox.com/s/2030g7mjqc3fii6/portfolio_firefox.png?dl=0

    -Rui

    #156196
    CarlosJ
    Member
    Post count: 28

    Hi again,

    ok this is so boring, every update i have the same problem in firefox,
    I’ve updated the theme, and re-write the command:

    .browser-ff .gallery-item .col-sm-4 {
    width: 33.3%;
    }

    Normally this works, but not this time, could you offers me a definetly solution for this please?

    Thanks!

    #156198
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi Carlos,

    Can you provide the link to that page so I can check it?
    Thanks

    -Rui

    #156235
    CarlosJ
    Member
    Post count: 28

    Sure Rui:

    Home

    scroll down, up to the gallery items please

    Thanks!

    #156253
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It seems alright.
    Check my screenshot.

    https://www.dropbox.com/s/7ije6ilxhpriyua/galery_firefox.png?dl=0

    What are you seeing? Follow my previous advice of clearing all cache mechanism(browser/plugins/cdn/minify)

    -Rui

    #156255
    CarlosJ
    Member
    Post count: 28

    Hi again Rui,

    I’ve cleared the cache, and the problem persists,

    I’ve attached two screenshots, one on full screen, where the problem persists,
    and the second one, with responsive, where the gallery looks normally.

    Attachments:
    You must be logged in to view attached files.
    #156276
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you tell the resolution you are seeing in Fullscreen?

    My goes to 1440px, if it’s higher will have to ask my colleague to check this situation since I can’t reproduce it.

    Thanks

    -Rui

    #156283
    CarlosJ
    Member
    Post count: 28

    I work with a laptop connected to an external monitor,
    the resolution of this monitor is 1600×900, and the resolution on the laptop is 1366×768

    #156290
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Don’t have that resolution. Will forward to the development team so they can check it in a larger monitor.

    Let’s wait for the reply.

    -Rui

    #156781
    CarlosJ
    Member
    Post count: 28

    Hi Rui…no news?

    #156783
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    There’s a space between your .gallery-item and .col-sm-4, they’re on the same div therefore there should be no space between them:

    .browser-ff .gallery-item.col-sm-4 {
    width: 33.3%;
    }

    – Kyle

Viewing 15 posts - 16 through 30 (of 33 total)

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