New Landing How can we help? Themeforest Theme Support Dante Portfolio not showing

Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Dante
  • #324688
    ConsciousMKTG
    Member
    Post count: 11

    I cannot get the portfolio to show on any page. The portfolio is supposed to be on the bottom of http://maggiekavan.com/services-and-capabilities/ it is also supposed to be displayed on http://maggiekavan.com/portfolio and it is not showing at all. I can see the space that it is supposed to be in, I can also see that the link is there but it is not displaying anything. Please help.

    #324811
    David Martin – Support
    Moderator
    Post count: 20834

    Please delete this version of Dante and activate the latest available version:

    #324841
    ConsciousMKTG
    Member
    Post count: 11

    How do I do that?

    #324853
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    First activate the most recent theme version, than in the other one click in details after that a modal window will appear and there is a delete link at the bottom.

    -Rui

    #324854
    ConsciousMKTG
    Member
    Post count: 11

    Will I lose anything?

    #324857
    ConsciousMKTG
    Member
    Post count: 11

    I just switched it and it changed the front page to a different address, PLEASE HELP!

    #324860
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    you just need to set it again. This only happens once, it’s a WordPress issue( or feature)
    https://www.dropbox.com/s/ojorhzwgtspm1wq/Screenshot%202017-05-16%2020.08.49.png?dl=0

    I already did it.

    If you made any customizations in the files you will lose it, but deleting the theme doesn’t touch in any database data like theme options, page/posts/etc content, images.

    Just to show you the delete button in the bottom right corner.
    https://www.dropbox.com/s/g52tjvq2ei2dmy7/Screenshot%202017-05-16%2020.09.57.png?dl=0

    -Rui

    #324866
    ConsciousMKTG
    Member
    Post count: 11

    Oh thank GOD for your help thank you!

    So what would a customization be in the file? I just want to make sure I will not lose anything that I have done.

    Also, I don’t see the portfolio still, will it not appear until I delete the other theme?

    #325056
    ConsciousMKTG
    Member
    Post count: 11

    What exactly are the customizations that you refer to? Any customizations to the code? Also, I still don’t see the portfolio displayed…is that because I haven’t deleted the other version yet?

    #325058
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    When I say customizations it’s any modification you did in the theme files.
    This seems a content issue, you didn’t set the featured image on the Portfolio items.

    Portfolio Featured Image

    Assign one featured image for each Portfolio item and check again the homepage.

    -Rui

    #325080
    ConsciousMKTG
    Member
    Post count: 11

    Did I mess up by building my site on the child theme? I thought that is what you are supposed to do?? Upload the Parent theme and the child theme and build everything on the child theme?

    #325082
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    yes that is what is suppose to do. Try what I suggested above and let me know.

    -Rui

    #325085
    ConsciousMKTG
    Member
    Post count: 11

    That is why I am confused. Why did I have to delete the child theme and activate the parent theme?

    I deleted the other one you told me too. I also assigned the featured image and the portfolio is still not showing up…

    #325235
    ConsciousMKTG
    Member
    Post count: 11

    Please respond

    #325309
    ConsciousMKTG
    Member
    Post count: 11

    Rui I have tried everything and the portfolio is still not showing…

Viewing 15 posts - 1 through 15 (of 16 total)

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