New Landing How can we help? Themeforest Theme Support Uplift portfolio lightbox duplicating images

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Uplift
  • #293229
    blaumann
    Member
    Post count: 7

    Hey there, having issue using the lightbox function with portfolio. it appears to be doubling up on images in the lightbox.
    What is the reason for this?

    Thanks for your help!

    #293280
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of theme and all plugins http://eduink.com.au/wp-admin/update-core.php. After that check for issue.
    Thanks
    Mohammad

    #293439
    blaumann
    Member
    Post count: 7

    Hey Mohammad, thanks for your help. Unfortunately the issue still remains after updating my theme, wordpress and all my plugins.

    #293720
    blaumann
    Member
    Post count: 7

    hello? can you help me? cheers.

    #293732
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    My colleague will assist you now.
    Thanks
    Mohammad

    #294187
    blaumann
    Member
    Post count: 7

    Hi Mohammed, thanks for your response. I am not sure what you mean? It has been several days since you said your colleague will help me and I have not heard from anyone. Thanks again for your assistance

    #294195
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Apologize for the delay, didn’t realized that the topic was assigned to me.
    Can’t replicate that issue, can you send me a screenshot showing what is duplicated.

    -Rui

    #294288
    blaumann
    Member
    Post count: 7

    Im using a portfolio in lightbox mode for each item. If you click on one portfolio item the lightbox appears. The lightbox mode doesnt just show the item you clicked on but allows you to scroll through all the other items. The issue with this is each item seems to appear twice.. See the screenshot.

    Attachments:
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    #294759
    David Martin – Support
    Moderator
    Post count: 20834

    Can you update to the latest 1.3.1 theme version and make sure the Swift Framework plugin is updated.

    Thanks.

    #295041
    blaumann
    Member
    Post count: 7

    Updated but still not working… I have made 2 sites now with your theme and this issue is occurring on both. Would really appreciate a solution. Thanks for your help.

    #295298
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will have to forward this situation to our head developer so he can have a look.
    thanks

    -Rui

    #295363
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Thanks for heads up – we have resolved this for the next update. From the next update the title will need to link to the portfolio item, but we can provide css to stop this link.

    – Ed

    #295870
    blaumann
    Member
    Post count: 7

    Hey Ed,
    cool, what do you mean you can provide css to stop this link? you mean to stop the duplicating images? yes can you please provide this?

    #295900
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @blaumann

    Have you updated the theme? Once updated the title below will link to the item page, that is what we can prevent with css.

    – Ed

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