New Landing How can we help? Themeforest Theme Support Joyn Portfolio Items not full width

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  • Posted in: Joyn
  • #304762
    SkaFab
    Member
    Post count: 111

    All of the portfolio pages formatting is messed up. Each portfolio item has a picture or video as the first element on the page and they are all supposed to be full width and they are not. They have been full width since I built the portfolio and have since changed. I have recently updated the Swift Framework. I have checked the settings on each portfolio item and it all says full width but they are displaying confined. I have flushed cache on the site and the browser. See attached.

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    #304765
    David Martin – Support
    Moderator
    Post count: 20834

    Have you updated your parent theme?

    Does your child theme override any parent theme files?

    The supplied login URL is not working.

    #304767
    SkaFab
    Member
    Post count: 111

    Which URL? Are you able to access the dashboard with the credentials??

    #304769
    SkaFab
    Member
    Post count: 111

    I have also just found updates that need to happen on the sliders and it isn’t updating when I try it. It keeps failing.

    #304770
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I changed the row to Full-Width Stretched on that Portfolio item.
    https://www.dropbox.com/s/01vml5nrugj1hzf/Screenshot%202016-12-01%2017.53.54.png?dl=0

    Can you check it again?

    -Rui

    #304772
    SkaFab
    Member
    Post count: 111

    That worked! Did that setting change?? Do I need to do that on all portfolio items?

    #304773
    SkaFab
    Member
    Post count: 111

    I just looked in the other portfolio items and I do not see the option for full width stretch. Where are you seeing it?

    #304774
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s inside the Row, it’s a new option.

    -Rui

    #304778
    SkaFab
    Member
    Post count: 111

    Awesome! Found it, thank you for your help I will change the others!

    #304780
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad I could help.
    -Rui

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