New Landing › How can we help? › Themeforest Theme Support › Dante › Portfolio Item Images Cutting Off After Dante 3.0 Update

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Dante
  • July 24, 2015 at 10:09 pm #197574
    lpanalyst
    Member
    Post count: 182

    I think most of my issues are tied to Portfolio Item header images creating additional white space. My theme options is still set to 1170 max width. See below:

    Images shrunk, Contact us not on right side of divider

    LP Solutions

    Header image cut off, white space on sides

    GP Analyser™

    Maps cut off

    Careers

    Finally my blog posts are also experience ‘double titles’.

    July 24, 2015 at 10:10 pm #197575
    lpanalyst
    Member
    Post count: 182

    blog post example of double header.
    http://www.lpanalyst.com/lp-analyst-expands-dallas-team-press-release-2/

    Thanks.

    July 25, 2015 at 2:12 am #197609
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Do you have a child theme active, with any files overridden?

    – Ed

    July 25, 2015 at 2:15 am #197610
    lpanalyst
    Member
    Post count: 182

    No, no child. I replaced the singleportfolio.php and singlepost.php as i do every time i run an update as custom fixes were made in there. However, that had no impact on the spacing so must be somewhere else.

    This is the first time this issue has occurred after multiple updates.

    July 25, 2015 at 2:18 am #197611
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Yes – you’ll need to check the new versions of those files as we have made updates. The page heading is no longer in the individual files, so that needs to be removed.

    Please check the files you have changed to make sure they match the latest update.

    – Ed

    July 25, 2015 at 2:26 am #197612
    lpanalyst
    Member
    Post count: 182

    So is the image on this portfolio page for instance (http://www.lpanalyst.com/solutions/lp-diligence-pack/) no longer designed to span the length of the page?

    It still looked this way before I moved in my php files.

    July 25, 2015 at 2:37 am #197614
    lpanalyst
    Member
    Post count: 182

    sorry i’m still a novice here. so how do i get the new files to compare if i have already overwritten the new ones?

    i suppose i need singleportfolio.php and singlepost.php. would be great if someone on your support team could guide me to what the likely problem is (i.e. what needs to be removed or added back) versus the last update to help resolve my specific issue on these two pages.

    thanks,
    bill

    July 25, 2015 at 2:39 am #197615
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Download the files again from ThemeForest, then you can use a plugin such as this – http://www.diffnow.com/

    Yes – the image should be full width.

    – Ed

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    Posted in: Dante
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