New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Portfolio Images not working

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    Posted in: Neighborhood
  • March 18, 2014 at 1:21 am #58346
    WeirdMike
    Member
    Post count: 14

    Should I remove all of the currently uploaded images for my portfolio section, then just change their sizes, upload and hope it works?

    March 18, 2014 at 1:24 am #58347
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Well, I would advise resolving the issue with your host – as otherwise you may continually get problems with it. If you’d prefer to use smaller images to get past your hosting restriction then that’s up to you.

    – Ed

    March 18, 2014 at 3:11 am #58355
    WeirdMike
    Member
    Post count: 14

    I did that. I guess I’ll have to start all over again.
    I mean, how does it work for everyone accept for me?

    March 18, 2014 at 10:54 am #58487
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Not sure – I’ve only seen this issue on your setup. I don’t think you’ve done anything wrong, it’s a limitation with your hosting.

    – Ed

    March 19, 2014 at 12:40 pm #58965
    WeirdMike
    Member
    Post count: 14

    It was brought to my attention that gif’s have an issue with the way the theme and WP communicate. Once I changed the format of gif to jpg everything is working fine. Good thing I only had 4 gifs out of 300+ files right?

    Problem fixed

    March 19, 2014 at 12:57 pm #58969
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great! Glad you solved it

    – Kyle

    March 19, 2014 at 2:35 pm #59022
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Would be interested to know what the gif issue is?.. Haven’t had anyone else with an issue, but if there is one with the theme then would definitely like to know about it!

    Thanks,

    – Ed

    March 19, 2014 at 8:07 pm #59127
    WeirdMike
    Member
    Post count: 14

    I’m going to see if gif’s have a problem showing up elsewhere on the site after I finally can finish my portfolio setup now.

    Sorry for the chaos.

    March 20, 2014 at 10:44 am #59286
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please let us know if you come across any options with using gif images.

    Thanks
    Kyle

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    Posted in: Neighborhood
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