New Landing How can we help? Themeforest Theme Support Neighborhood Portfolio Images not working

Viewing 15 posts - 1 through 15 (of 24 total)
  • #57826
    WeirdMike
    Member
    Post count: 14

    So I’ve gone through ALL the documentation on how to get the images to show up like they do in the demo for the portfolio section, but the images for the section aren’t showing up at all.

    It shows there’s an item in the portfolio but I don’t see anything showing up.
    http://portfolio.weirdmike.com/portfolio/

    No matter what I try nothing works. I bought this theme for the nice portfolio layout as well as the other functionality goodies, but this is extremely annoying!

    How isn’t there any in depth documentation on this, I’m sure I’m NOT the only one with this issue.

    #57901
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @WeirdMike,

    It looks like you’ve done all you need to do (the documentation covers all that’s needed – and shouldn’t need anything more in depth as far as I’m aware), however I think the issue is actually likely to be with your hosting.

    Can you please check if you have the GD Image Library installed/activated on your server/hosting please? Got a feeling this may be the reason no image is being returned by our image resize script.

    Let us know.

    – Ed

    #57905
    WeirdMike
    Member
    Post count: 14

    I did a little bit of testing, and it seems that even after doing a thumbnail regeneration the portfolio items wont display anything over 800px.

    So hopefully this can be fixed because I’m not about to shrink all my HQ images because of this.

    #57909
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Mike,

    As I said above, I’m pretty sure this is to do with the GD Image Library not being active on your hosting. That would cause WordPress to not be able to find a resize script.

    Hope that helps, let us know what you find.

    – Ed

    #57910
    WeirdMike
    Member
    Post count: 14

    It’s running, I checked.

    #57911
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you add this to the bottom of the functions.php file to do a quick check that it’s all running correctly:

    <?php if (extension_loaded('gd') && function_exists('gd_info')) {
        echo "PHP GD library is installed on your web server";
    }
    else {
        echo "PHP GD library is NOT installed on your web server";
    } ?>

    The fact it’s not working for files over 800px is an indication that something is wrong in this area. If you can provide a link/login in a private reply I’ll happily check further into this for you.

    – Ed

    #57919
    WeirdMike
    Member
    Post count: 14

    This returned up top

    PHP GD library is installed on your web server
    Warning: Cannot modify header information - headers already sent by (output started at /home1/mpkarle/public_html/portfolio/wp-content/themes/neighborhood/functions.php:1587) in /home1/mpkarle/public_html/portfolio/wp-content/plugins/yith-woocommerce-wishlist/functions.yith-wcwl.php on line 118
    #57920
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Very odd. I’ve not seen this issue before, and we use much larger images for the demo. Could you possibly provide a link/login and optionally ftp access in a private reply so that I can check what’s up with your setup?

    Thanks,

    – Ed

    #57922
    WeirdMike
    Member
    Post count: 14
    This reply has been marked as private.
    #58124
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Getting an incorrect password on that login?

    – Ed

    #58296
    WeirdMike
    Member
    Post count: 14

    Try the password again.

    #58320
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Seems the error is being caused by lack of memory allowance, which is also visible in the news widget on your dashboard. Can you try increasing your php memory?

    – Ed

    #58321
    WeirdMike
    Member
    Post count: 14

    Trying that now.

    #58324
    WeirdMike
    Member
    Post count: 14

    Made the changes that got rid of the warning. But the portfolio images still aren’t working.

    #58340
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 24 total)

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