New Landing › How can we help? › Cardinal › Portfolio Filter Stopped Working

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Cardinal
  • February 22, 2015 at 12:46 am #152204
    kawpoosta
    Member
    Post count: 61

    Hi,

    The portfolio filter on this page — https://www.sproutliving.com/whole-food-ingredients/ — all of a sudden stopped working.

    I deactivated all plugins, and the problem remained, so this is NOT plugin related.

    Please advise.

    February 22, 2015 at 11:01 am #152217
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s related to the name of your categories. If you press in “Sproutein” it will work fine.

    You shouldn’t use characters in the category name like : - & . etc that break the jQuery code.

    -Rui

    February 23, 2015 at 8:48 am #152328
    kawpoosta
    Member
    Post count: 61

    I’ve changed all the portfolio categories and removed these characters, but there are still problems.

    Sproutein is the only one that works. The others show nothing when clicked on.

    Thanks!

    February 23, 2015 at 9:30 am #152346
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The issue is that the slug needs to match the name of the category, but using hyphens instead of spaces. So Epic Protein Original should be epic-protein-original

    – Kyle

    February 23, 2015 at 9:32 am #152347
    kawpoosta
    Member
    Post count: 61

    Great, thanks much Kyle! All is working now.

    February 23, 2015 at 9:32 am #152349
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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