New Landing › How can we help? › Cardinal › Portfolio filter : one category missing on Chrome (mac) and Firefox (Pc)

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    Posted in: Cardinal
  • July 8, 2015 at 1:25 pm #192786
    Mar21
    Member
    Post count: 219

    Hi,

    i have a wired issue with a portfolio category called “publicite” on this page.

    I can see it on my screen (Firefox, Safari, Chrome on Mac), but my client couldn’t on Chrome (Mac) and Firefox (Pc). I hava attached the screecopie without this item on the portfolio filter…

    the slug name is the same as the title, no accent…

    what is the problem?

    thanks for your help!

    MaR.

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    July 8, 2015 at 1:47 pm #192797
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Fine for me in all browsers on Mac http://d.pr/i/140fe/5m2oIJ8S

    – Kyle

    July 8, 2015 at 1:50 pm #192798
    Mar21
    Member
    Post count: 219
    This reply has been marked as private.
    July 8, 2015 at 1:53 pm #192800
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’m not sure, try asking them to clear their cache

    Can’t see what would cause this issue

    – Kyle

    July 8, 2015 at 1:56 pm #192805
    Mar21
    Member
    Post count: 219

    Of course we have try to clear the cache before to ask you for help…:( But it doesn’t help

    July 8, 2015 at 2:36 pm #192824
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    maybe some additional software in that computer is blocking because of the word itself, because it’s publicite.

    tell them to try in a different computer, I also checked and it displays fine.

    -Rui

    July 8, 2015 at 4:59 pm #192884
    Mar21
    Member
    Post count: 219

    Hi Rui and Kyle,

    it was indeed cause by “Ad block ” !

    Thank you very much!!

    July 9, 2015 at 8:04 am #193019
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Great thanks to Rui.
    With Best Regards
    Mohammad

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