New Landing How can we help? Themeforest Theme Support Flexform Portfolio Filter not working

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Flexform
  • #7010
    jeanius
    Member
    Post count: 2

    Hi, for some reason the portfolio filter is not working for just one of my categories. My site is ( http://hyewonjangjewelry.com/jewelry/ ) and the category that is not working is Necklaces & Pendants, nothing happens when you click on the filter.

    Thanks in advance.

    #7166
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    It’s because of the “&” in the category name. Can you try and modify that category’s slug to necklaces-pendants , so it has no special characters in it?

    Regards,
    ————————————————————————————————————

    Cosmin
    Support Assistant

    #7192
    jeanius
    Member
    Post count: 2

    I tried necklaces-pendants didnt work and I tried “necklaces & pendants” which gets turned into “necklacespendants” as slug and both dont work.

    so what could be the issue?

    #7225
    Ben – SUPPORT
    Member
    Post count: 690

    Can you try “Necklaces and Pendants” make sure the slug updates and not just the name.

    Can you post your login details as a private reply?

    Thanks
    Ben

    #7233
    jeanius
    Member
    Post count: 2
    This reply has been marked as private.
    #7235
    Ben – SUPPORT
    Member
    Post count: 690

    Hey, I doubt it’ll work with special characters as it’ll probably have to be transformed into “& amp ;” without the spaces,

    I’ll try and get ed in here to give an accurate answer.

    I’m glad you’ve got it working however.

    Thanks
    Ben

    #7329
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Yes, unfortunately characters aren’t supported in the filter at the moment, although we have this on the list to better support in the future.

    – Ed

Viewing 7 posts - 1 through 7 (of 7 total)

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