New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Portfolio Filter Issue

Viewing 14 posts - 1 through 14 (of 14 total)
  • Back to forum
    Posted in: Neighborhood
  • October 8, 2013 at 9:03 am #25695
    nithinscaria
    Member
    Post count: 7

    Hi team,

    You theme is exceptional. I have setup the demo content to my site, but facing an issue with Portfolio “FILTER OUR WORK” section. The categories in the demo content is not getting display like to demo site shown in theme forest. So please review [http://tinyurl.com/prdet39] and help to sort out the issue. Have tried many stuff by seems nothing work.

    Regards
    Nithin

    October 9, 2013 at 8:33 pm #26058
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Make sure you are running on the update version of the theme, and also you have portfolio categories right? Even if you have categories make sure you have portfolio under those categories.

    If everything fails, pass us the WP Login details using the Set as Private reply, we will take a look.

    Let me know, What you got.

    Thanks,
    laranz.

    October 16, 2013 at 5:21 am #26922
    nithinscaria
    Member
    Post count: 7
    This reply has been marked as private.
    October 16, 2013 at 10:49 pm #27014
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Try this..

    deactivate all plugins and check if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin.

    if above step does not solve your problem, You can debug javascript error using this link

    Let me know, what you got.

    Thanks,
    laranz.

    October 17, 2013 at 5:24 pm #27152
    nithinscaria
    Member
    Post count: 7
    This reply has been marked as private.
    October 18, 2013 at 7:14 pm #27265
    laranz – SUPPORT
    Member
    Post count: 3186

    HI,

    If that is the demo means, Can I try disable things and do some checking?

    Thanks,
    laranz.

    October 18, 2013 at 8:14 pm #27271
    nithinscaria
    Member
    Post count: 7
    This reply has been marked as private.
    October 18, 2013 at 8:15 pm #27272
    nithinscaria
    Member
    Post count: 7

    Sorry for the typos. Please lwt me know the status.

    October 18, 2013 at 9:14 pm #27279
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Okay, I disabled all plugins.

    Now open up your wp-config file and add this

    
define( 'CONCATENATE_SCRIPTS', false );

    Let me know, what you got.

    Thanks,
    laranz.

    October 19, 2013 at 4:19 pm #27358
    nithinscaria
    Member
    Post count: 7
    This reply has been marked as private.
    October 19, 2013 at 4:26 pm #27359
    nithinscaria
    Member
    Post count: 7
    This reply has been marked as private.
    October 21, 2013 at 7:47 pm #27685
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    So all fixed now?

    Let me know, what you got.

    Thanks,
    laranz.

    October 24, 2013 at 3:49 am #28130
    nithinscaria
    Member
    Post count: 7

    Hi Laranz,

    Thank you very much for your help. Everything works fine now. Can you share me the possible reason behind such an issue.

    Thanks again for the prompt support.

    Best Regards,
    Nithin

    October 24, 2013 at 4:27 am #28132
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Maybe some plugin puts an older jQuery file, and cause the issue. Just an guess.

    Hope everything went smooth. 🙂

    Let me know, if you have any other questions.

    Thanks,
    laranz.

  • Back to forum
    Posted in: Neighborhood
Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register