New Landing How can we help? Themeforest Theme Support Joyn Portfolio Category Pages not working

Viewing 9 posts - 16 through 24 (of 24 total)
  • Posted in: Joyn
  • #246148
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please activate the parent theme and check for issue.
    Thanks
    Mohammad

    #246173
    pleeman
    Member
    Post count: 105

    I activated the parent theme and still have the same issue with the category pages not showing content?

    http://ajc.flywheelsites.com/portfolio-category/commercial-office/

    #246431
    pleeman
    Member
    Post count: 105

    Any ideas why this might not be working for us?

    Thanks again for the help,

    #246433
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you add your FTP details?

    Can you also contact your host and ask if they can supply you with a server error log?

    Thanks.

    #246476
    pleeman
    Member
    Post count: 105
    This reply has been marked as private.
    #246480
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, nothing looks out of place as such.

    If you activate the Twenty15 theme, what is the result for the product category page – is it still blank?

    Cheers.

    #246491
    pleeman
    Member
    Post count: 105

    Code just shows up on the page when using the Twenty15 theme.

    [spb_blank_spacer height=”20px” width=”1/1″ el_position=”first last”] [spb_portfolio display_type=”standard” multi_size_ratio=”1/1″ fullwidth=”yes” gutters=”yes” columns=”4″ show_title=”yes” show_subtitle=”no” show_excerpt=”yes” hover_show_excerpt=”no” excerpt_length=”20″ item_count=”100″ category=”commercial-office” order_by=”none” order=”DESC” portfolio_filter=”no” pagination=”yes” button_enabled=”no” hover_style=”default” width=”1/1″ el_position=”first last”] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”]

    #246493
    pleeman
    Member
    Post count: 105

    So this is weird, I just switched from the Twenty15 theme to Joyn and now the category pages work?

    #246500
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I also confirm the category pages to now be working. I have never seen that before, neither can I explain this currently.

    Thanks

Viewing 9 posts - 16 through 24 (of 24 total)

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