New Landing How can we help? Themeforest Theme Support Joyn Portfolio Categories won't save

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Joyn
  • #138762
    Cathelijne
    Member
    Post count: 2

    Hi,

    I’m having problems saving categories to portfolio-items. I’m able to create a category and check it, but it won’t save. As soon as I save a portfolio-item the category-checkmark will disapear.
    I tried this with Joyn and Cardinal, getting the same result. When I try a different theme (Bridge) it works fine.
    However, categories will save correctly to Post-items in Joyn and Dante.

    I tried to repair and reset the database but that didn’t help. Finally, I did a complete reinstall with a clean database and a clean WordPress install, but this also didn’t work out.

    I imported some democontent* to review. These portfolio-items had categories saved to them, but I was unable to save other categories to these items. Also unchecking existing categories wasn’t possible.

    I also uninstalled all plugins, and installed every plugin Joyn recommends, but that also didn’t help.

    However, when I use Joyn in MAMP there’s no problem at all. So I really don’t have a clue what’s going on here.

    Hope you can help me out.

    (*The democontent didn’t import completely, due to an internal server error.)

    #138941
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access to your site so we can check it?
    Use the private reply option.

    -Rui

    #142204
    Cathelijne
    Member
    Post count: 2

    Hi Rui, somehow it seems to work now. I didn’t do anything, so I don’t understand why. But I’m happy :-). Anayway, thanks for your support.

    Kind Regards,

    Cathelijne

    #142469
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    No problem. Let us know it happens again.

    -Rui

Viewing 4 posts - 1 through 4 (of 4 total)

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