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Viewing 15 posts - 1 through 15 (of 18 total)
  • Posted in: Dante
  • #144296
    bram1974
    Member
    Post count: 94

    Hi,

    I recently updated the website with the latest version of WP and theme.
    The portfolio overview pages used to display all the common categories. Unfortunately it now only shows “all” in the filter and not the other categories.

    Any idea what is going on here?

    Many thanks.

    #144316
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you provide a login so I can look into it

    – Kyle

    #144547
    bram1974
    Member
    Post count: 94
    This reply has been marked as private.
    #144568
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure what’s going on here, my guess is it’s something related to WPML

    I’ll forward this to my colleague to see if he knows the issue

    – Kyle

    #144922
    bram1974
    Member
    Post count: 94

    Thank you…

    #145185
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check the pages again?

    Inside the portfolio asset it seems that no category was selected, I changed that and it seems ok now.

    -Rui

    #145749
    bram1974
    Member
    Post count: 94

    Hi, thank you for looking into this.

    The website has been running for some time now but since the update the filter behaves differently.

    When you select all it will display the filter correctly and shows all the existing categories. Unfortunately there are different portfolio pages where I would like to display a certain category, ie Landscapes. Then the filter should show the other existing categories, ie Abstract, For sale etc etc… but since the update it refuses to do so.

    Has anything changed in the way the filter works?

    Many thanks!

    #145752
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That’s strange.
    Can you provide us the link of the page where you have only 1 category?
    thanks

    -Rui

    #147228
    bram1974
    Member
    Post count: 94

    Hi,

    Recent Paintings pages only have 1 category selected in the page-builder.

    Recente schilderijen

    Recent paintings

    These pages used to show all related categories in the filter, ie lanscapes, abstract, portraits. Unfortunately this no longer works.

    If I select ‘all’ I obviously get all the paintings and the filter works correctly. But this is not what I would want.

    Many thanks!

    #147232
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    just selected All again and it’s seems fine.
    Can you check?

    -Rui

    #147431
    bram1974
    Member
    Post count: 94

    You are right all the portfolio items are showing. What I’m actually referring to is the filter above the items. It used to show all other categories present on the page.

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    #147487
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I was referring to the filters, they were there. I select again the category all in the asset and it displays fine.
    https://www.dropbox.com/s/v3yb54qigmrbpkg/portfolio_category.png?dl=0

    But it seems that those changes are reverted after a while.
    Can you check what you are seeing now?

    -Rui

    #160530
    bram1974
    Member
    Post count: 94

    Hi, unfortunately this is still not working.

    I’ve made a test site with Dante and created 4 portfolio items. Each with 1 common category Landscapes. Each item also has 1 additional category.

    On the portfolio page I’ve selected only the Lanscapes category. Viewing the page gives me the following result:
    http://development.sporecreation.nl/test2/landscapes-dante-theme/
    As you can see the filter will not give me the additional categories. Instead it only shows All <4>.

    I’ve tried this with the Cardinal theme and it works perfectly, ie. showing a filter with the additional categories:
    http://development.sporecreation.nl/test2/landscapes-cardinal-theme/

    Unfortunately changing themes is not an option as there are over 200 items on the website 🙁

    Not sure what happened as it used to work fine. Any ideas?

    Many thanks!

    #160622
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The filters seem to be working in the original link.

    Landschap

    Can you provide admin acess to this site?
    http://development.sporecreation.nl/test2/landscapes-dante-theme/

    thanks

    -Rui

    #160658
    bram1974
    Member
    Post count: 94
    This reply has been marked as private.
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