New Landing How can we help? Themeforest Theme Support Dante Portfolio Carousel and Google Map not working after update

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Dante
  • #314560
    mec022
    Member
    Post count: 14

    Hello

    After updating Dante Theme to the newest version the Portfolio Carousel is not working anymore. It is still there in the backend but not visible in the frontend.
    If I create a complete new page and include Portfolio Carousel it works fine, but not with the pages that were built before the update.

    Also Google Maps element is showing in backend but not in frontend.

    Can you tell what the problem could be?

    Best regards
    Manuela

    #314691
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Your homepage was set to display the blog posts and not the specific homepage.
    I changed this and the homepage content is displaying fine.

    Any other url where you are facing any issue?

    -Rui

    #314700
    mec022
    Member
    Post count: 14
    This reply has been marked as private.
    #314829
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You need to set the Google maps api Key, it’s required to display a map since a few months ago. It’s in the General options.
    https://www.dropbox.com/s/8spotffv5w51sn8/Screenshot%202017-02-23%2010.22.29.png?dl=0

    Regarding the other issue, you can’t have image assets without assigning any image.
    https://www.dropbox.com/s/lc8qryad5cpflqc/Screenshot%202017-02-23%2010.24.56.png?dl=0

    -Rui

    #315293
    mec022
    Member
    Post count: 14
    This reply has been marked as private.
    #315307
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I know but you can’t have empty asset images, it is causing an issue in the script and preventing the carousel from loading properly.

    try to delete that image asset to check if the carousel works.

    -Rui

    #315322
    mec022
    Member
    Post count: 14
    This reply has been marked as private.
    #315330
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad I could help.

    -Rui

Viewing 8 posts - 1 through 8 (of 8 total)

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