New Landing › How can we help? › Cardinal › Plus and Minus Selectors Disappeared

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    Posted in: Cardinal
  • February 16, 2015 at 7:22 am #150349
    kawpoosta
    Member
    Post count: 61

    Hi,

    The + and – quantity selectors disappeared on all of our products. See attached screenshot.

    I deactivated all plugins, and the problem persists, so it is NOT plugin related.

    Please advise.

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    February 16, 2015 at 9:42 am #150403
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems to be related with the Woocommerce Update.
    Will check this with the development team.

    thanks

    -Rui

    February 16, 2015 at 10:00 am #150415
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Have you made any customization. You are using many woocommerce related plugin, any plugin is changing the plus, minus to select quantity.
    Thanks
    Mohammad

    February 16, 2015 at 11:32 am #150462
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @kawpoosta

    Unfortunately this was a WooCommerce change – we had nothing to do with it. Seems they have decided to remove the buttons in favour of the native controls.

    We’re considering coding in our own controls for an update.

    – Ed

    February 16, 2015 at 4:38 pm #150612
    kawpoosta
    Member
    Post count: 61

    Thanks for the info, Ed.

    In the short term, do you have any quick CSS fix to at least make this new quantity selector a bit neater?

    February 16, 2015 at 4:39 pm #150613
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Unfortunately there is nothing to style – the controls you see are the native browser controls.

    – Ed

    February 16, 2015 at 4:40 pm #150615
    kawpoosta
    Member
    Post count: 61

    Ok, thanks again for the quick reply. We truly appreciate the prompt support.

    February 17, 2015 at 2:54 pm #150934
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Ed.
    -Rui

    February 18, 2015 at 8:00 am #151123
    davidll
    Member
    Post count: 205

    Hey

    I was just looking for this – The new controls are terrible. You say more native? The UX is poor.

    We’re considering coding in our own controls for an update.

    Any chance for a rough date / timescale?

    thanks in advance

    D

    February 18, 2015 at 8:12 am #151126
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @davidll

    We agree, and as I said before – we had no control over this. You’d assume WooCommerce would have got feedback on this before well and truly butchering it.

    We have since coded our own controls, and the functionality for them, and we’ll be sure to get them into the next update – it’s clear that it’s something important to our users. If you need the update sooner, I can probably sort something out by tomorrow.

    Thanks,

    – Ed

    February 22, 2015 at 10:04 am #152209
    davidll
    Member
    Post count: 205

    Hello Ed

    Happy to wait – but also, if there is a fix i can apply… would be great.

    Thanks

    David

    February 23, 2015 at 10:52 am #152368
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I will see where Ed is up to with this for you

    – Kyle

    February 23, 2015 at 11:53 am #152397
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @davidll – work on the quantity controls is done, I can send it over if you’d like it before the official update release.

    – Ed

    February 23, 2015 at 4:03 pm #152495
    davidll
    Member
    Post count: 205

    Yes please – dropbox / post a link?

    Many thanks in advance

    David

    February 23, 2015 at 4:24 pm #152503
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Link here – http://d.pr/f/14Yzh/1Bp4BYlR

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