New Landing How can we help? Themeforest Theme Support Joyn Plugins issues after updating new them version

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Joyn
  • #219887
    DavidJulio
    Member
    Post count: 197

    Hello,

    When I want update ‘layerslider’. wordpress says I have already the newest version while in the admin board I have 5.5.0 instead of 5.5.1

    When I try to update ‘master slider’. I got a message saying in French, “No updates archive available”.

    Could you please have a look? Thanks.

    Rgds,
    David

    #220073
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check the user credentials? They didn’t worked for me.

    -Rui

    #220164
    DavidJulio
    Member
    Post count: 197
    This reply has been marked as private.
    #220390
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    If you encounter those issues, deactivate the plugin, then run the update and it will work.

    Your LayerSlider plugin is now updated.

    – David.

    #220507
    DavidJulio
    Member
    Post count: 197

    Hello David Martin,

    Thanks for this piece of advice.
    I’ll keep this in mind.. 😉

    Rgds,
    David

    #220511
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem, thanks David

    – Kyle

Viewing 6 posts - 1 through 6 (of 6 total)

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