New Landing › How can we help? › Atelier › Plugin Custom Related Products for WooCommerce not working with Atelier

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Atelier
  • May 5, 2017 at 9:39 am #323471
    SiroccoFR
    Member
    Post count: 14

    I want to specify custom related products in product informations. So i found the plugin Custom Related Products for WooCommerce. I can now specify custom related products but they don’t appear on the product sheet.
    The plugin works well if I use the theme seventeen but don’t work with Atelier.

    May 5, 2017 at 2:58 pm #323524
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We can’t assure compatibility with every 3rd party plugin.
    What is the plugin url so I can send to the dev team so it can be considerated or not for a future compatibility.

    -Rui

    May 5, 2017 at 3:36 pm #323530
    SiroccoFR
    Member
    Post count: 14

    I understand that you can’t assure compatibility with every 3rd party plugin.
    I just want a compatibility with at least one plugin that manages custom related products.

    The plugin that I found is “Custom Related Products for WooCommerce”

    Thanks per advance for your help.

    May 5, 2017 at 3:56 pm #323534
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Is this one?

    Custom Related Products for WooCommerce

    -Rui

    May 5, 2017 at 4:03 pm #323535
    SiroccoFR
    Member
    Post count: 14

    Yes

    May 5, 2017 at 4:13 pm #323537
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks. Will forward to the dev team, but can’t promise anything.

    -Rui

    May 5, 2017 at 7:23 pm #323569
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @SiroccoFR

    Are you using the latest theme + WooCommerce versions? If so, then this should work as we don’t do a manual query for the related products in that latest version.

    – Ed

    May 9, 2017 at 1:18 pm #323900
    SiroccoFR
    Member
    Post count: 14

    Hi,

    I disabled all plugins except “Custom Related Products for WooCommerce”, WooCommerce and Swift Framework.
    The version for Atlier is 2.4.32 ans the version for Custom Related Products for WooCommerce is 1.3.
    None of the custom related products appear. But they appear with twenty seventeen wordpress theme.

    May 11, 2017 at 11:14 am #324213
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I am testing this plugin, it works without issue.

    Are you using the latest theme/WC version?

    Please add a WP login for us to take a closer look.

    Thanks.

    June 11, 2017 at 6:00 pm #327998
    catalin
    Member
    Post count: 23

    You should go to WooCommerce > Custom Related Products > Don’t show any related products

    That will turn off the default way in which WooCommerce displays related products and display the products selected.

    June 13, 2017 at 6:04 pm #328508
    David Martin – Support
    Moderator
    Post count: 20834

    I did not need to do that, the plugin worked as expected immediately.

    Thanks

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