Plugin conflict

[mel71]

I’ve got a site built a number of years ago with Pinpoint theme – http://www.visitwollombi.com.au I’ve been using an Ad plugin for ages which is suddenly not working properly on this page – http://www.visitwollombi.com.au/hunter-valley-accommodation/ Where the ads should display I’m getting the following error message “For jShowOff to work, the container element must have child elements.” Do you know if that’s something to do with the theme, or the plugin?? The ads are displaying correctly across the top of the site, just not within the Swift Page Builder.

Regards
Melanie

[Rui Guerreiro – SUPPORT]

Hi,

So it only happens in the admin? can you provide some credentials in a private reply?
Thanks

-Rui

[mel71]

This reply has been marked as private.

[David Martin – Support]

Hi,

You would need to contact the plugin author for and log a ticket with them: https://wordpress.org/support/plugin/adkingpro.

– David.

[mel71]

Thanks David, but unfortunately the plugin developer doesn’t seem to be supporting this plugin anymore. I’ve been trying on and off to contact him for a few months via different channels with no luck. I thought you might have had some idea what the error message meant – it’s all been working fine for a couple of years and suddenly I’m getting that message – I’ve got no idea what it means?!

Regards
Melanie

[David Martin – Support]

Hi,

Unfortunately we cannot support 3rd party plugins such as this one, you would need to use another plugin to display your ads, pursue support with the developer or hire a developer to resolve this issue.

Cheers,
David.