New Landing How can we help? Themeforest Theme Support Dante Plugin compatibility with Dante Theme

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Dante
  • #249557
    solidsn2004
    Member
    Post count: 208

    Hi,

    I had just marked my previous post as resolved (http://www.swiftideas.com/forums/topic/wp-admin-empty/#post-249546) however, I just got answer back from the developer and they told me that it’s most probably an issue with the theme compatibility.

    I have purchased the plugins:

    – Table Rate Shipping
    – Gravity Forms Product Add on

    from Woothemes.

    I noticed that yesterday there was a Dante Update and this is when my website started showing blank pages when those plugins are activated.
    The problem appears when either one of these plugins is activated.

    They told me they will investigate but also told me that it’s most probably an issue with the Theme.
    Could you also take a look by any chance?

    #249607
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me FTP login detail to check and resolve the issues easily.
    Thanks
    Mohammad

    #249664
    solidsn2004
    Member
    Post count: 208
    This reply has been marked as private.
    #249814
    solidsn2004
    Member
    Post count: 208

    Hi Mohammad,

    Any updates?

    I have tried and set the Twenty Fifteen theme to see if the problem persists and it seems it does. So it might not be an issue with the Theme.

    I have also turned on debug mode and I am getting an error message now as you can see.

    #249820
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me any blank page url to check.
    Thanks
    Mohammad

    #249828
    solidsn2004
    Member
    Post count: 208
    This reply has been marked as private.
    #249990
    solidsn2004
    Member
    Post count: 208
    This reply has been marked as private.
    #250018
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Great thanks to explaining in detail. I appreciate it.
    Thanks
    Mohammad

Viewing 8 posts - 1 through 8 (of 8 total)

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