New Landing › How can we help? › Themeforest Theme Support › Dante › Please help! It's error when i update the theme from WP > Appearance > theme

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    Posted in: Dante
  • May 24, 2014 at 3:03 pm #77292
    OzzyMac
    Member
    Post count: 43

    This urgent! Please help! It’s error when i update the theme from WP > Appearance > theme

    1. It failed and then the theme is broken.
    pic 1

    2. Then I press the ” customize ”
    pic 2

    .. and I finally end up with this word?
    pic 3

    Now my site is reverting to the default theme. What should I do?
    Please help me get the update and latest version of Dante theme.

    Edit> add one more pic
    one more
    Regards,
    Ozzy

    May 25, 2014 at 10:55 am #77336
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please download latest version from themeforest and upload through FTP Software at /wp-content/themes/ .Hopefully that should help you and let me know your feedback .

    Thanks 🙂
    With Best Regards
    Swift Ideas

    May 26, 2014 at 3:19 pm #77575
    OzzyMac
    Member
    Post count: 43

    Thanks Mohammad,

    I download and upload it to server again and its back to work now.

    May 26, 2014 at 3:24 pm #77581
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic!

    May 26, 2014 at 3:25 pm #77583
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome . I’m glad that issue resolved .
    Thanks 🙂
    With Best Regards
    Swift Ideas

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