New Landing › How can we help? › Themeforest Theme Support › Punch › Please Help!!

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    Posted in: Punch
  • October 9, 2013 at 12:59 pm #25976
    jonesy23
    Member
    Post count: 6

    Hi there, I have just updated WP and my Punch theme and now I seem to have lost all visual of my site?? The content seems all there in the dashboard but THE SITE IS NOT COMING UP!!??
    What can I do to fix this? Please help as I have work to upload : /

    http://www.sixofoneproductions.com

    October 10, 2013 at 5:24 pm #26212
    Melanie – SUPPORT
    Member
    Post count: 11032

    Your site doesn’t load fully, can you please remove the theme folder via ftp and upload it again? Make sure all the files are transferred properly.

    October 10, 2013 at 6:23 pm #26245
    jonesy23
    Member
    Post count: 6

    Hi Thanks for replying.

    Thats what I thought about doing. How to I go about doing that? I have a ftp but I can only delete the theme. I’m worried about loosing all my content.

    J

    October 10, 2013 at 6:51 pm #26251
    jonesy23
    Member
    Post count: 6

    Hi, so i downloaded my punch file onto desktop. deleted the theme in wp. installed the theme again and I have the same problem of it not loading fully.
    Not sure what to do… Is it a stylesheet issue?? I’m not fully clued up on these things as i’m slowly teaching myself, so please be gentle : /

    October 14, 2013 at 4:47 pm #26592
    Melanie – SUPPORT
    Member
    Post count: 11032

    Your site looks pretty neat now, did this resolve itself?

    October 15, 2013 at 10:56 am #26764
    jonesy23
    Member
    Post count: 6

    Hi Melanie

    Yeah I’m not sure what happened as it seemed to resolve itself.

    October 17, 2013 at 1:28 pm #27093
    Melanie – SUPPORT
    Member
    Post count: 11032

    Great

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    Posted in: Punch
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