New Landing › How can we help? › Atelier › Please have a look at my previous questions

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Atelier
  • May 17, 2015 at 4:26 pm #175666
    SiddharthBouddha
    Member
    Post count: 14

    Hey guys, please help 🙁

    Its more than 48hrs , this type of support i didn’t expected from you people 🙁

    May 17, 2015 at 4:58 pm #175668
    raaL86
    Member
    Post count: 9

    I am not a developer but stay cool, dude. Your questions weren’t well written and it’s sunday. Sometimes you reach more with patience and kindness. Just my 2 cents 🙂

    btw: your support is brilliant!

    May 17, 2015 at 5:45 pm #175675
    SiddharthBouddha
    Member
    Post count: 14

    Apologies, actually i have to present my website tomorrow to the client, so was little worried.

    Thanks for your reply.

    May 18, 2015 at 7:09 am #175796
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi there

    Please see the support policy note in the sidebar:

    We aim to respond to all posts within 12 hours (Monday-Friday), but in some cases this may slip to 24-48 hours. We work on the oldest topic first, so adding a new comment will take you to the back of the queue

    We can’t prioritise some customers over others just because they have to show the client the site. We have to work from oldest topic to newest. Hope you understand

    From what I see the only other topic you have unreplied is 16 hours since last reply.

    – Kyle

    May 18, 2015 at 9:40 am #175869
    SiddharthBouddha
    Member
    Post count: 14

    Kyle , apologies again , sorry.
    Will not repeat this again. Sorry.

    May 18, 2015 at 9:41 am #175871
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    May 18, 2015 at 5:14 pm #176103
    SiddharthBouddha
    Member
    Post count: 14
    This reply has been marked as private.
    May 18, 2015 at 6:07 pm #176129
    SiddharthBouddha
    Member
    Post count: 14

    Rui Solved the Problem 😀 🙂

    Thanks man for your time 🙂

    May 18, 2015 at 6:31 pm #176143
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks Rui

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    Posted in: Atelier
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