New Landing › How can we help? › Themeforest Theme Support › Dante › Place order on Checkout page goes to blank screen

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    Posted in: Dante
  • September 19, 2014 at 12:57 am #112377
    mhote
    Member
    Post count: 394

    Hi, having issues with testing woocommerce. On localhost so no URL yet. When I hit place order, the URL changes however it goes to a screen with the normal navigation, the checkout page title header, but everything else underneath that is white and blank. The URL changes… ie. order-received/99346/?key=wc_order_541b7ef369143 . Any ideas what might be causing this issue? From memory, woo should redirect to a download page? Thanks

    September 19, 2014 at 8:06 am #112438
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please could you switch to twentyfourteen and see if you get the same issue?

    – Kyle

    September 19, 2014 at 8:40 am #112443
    mhote
    Member
    Post count: 394

    Apologies for wasting 10 seconds of your life Kyle. Error was due to no product download link.

    September 19, 2014 at 8:41 am #112444
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem 🙂

    – Kyle

    September 19, 2014 at 8:43 am #112447
    mhote
    Member
    Post count: 394

    Either that, or just doing the latest woocomm update fixed it. In case that helps other readers.

    September 19, 2014 at 8:44 am #112450
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks 🙂

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    Posted in: Dante
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