New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Pixelated shop images

Viewing 15 posts - 1 through 15 (of 17 total)
1 2
  • Back to forum
    Posted in: Neighborhood
  • August 6, 2013 at 9:45 pm #14793
    itdrewitself
    Member
    Post count: 27

    I’ve set up images in the product gallery section of my product page. When they load in the ‘products’ widget (added to my shop page) they appear pixelated. I uploaded each image at 1170 wide.

    Any ideas?

    August 7, 2013 at 11:13 am #14877
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    August 7, 2013 at 11:20 am #14883
    itdrewitself
    Member
    Post count: 27
    This reply has been marked as private.
    August 7, 2013 at 6:35 pm #14945
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey,

    the additional information accordion tab is filled with the specs of your product automatically. Such as Weight, Color, Dimension.

    For the thumbnail question I would like to forward your request to the developer of the theme, thank you for your patience!

    (subscribed)

    August 7, 2013 at 6:44 pm #14957
    itdrewitself
    Member
    Post count: 27

    Thanks. Also, when I click Additional info it collapses the Description tab.

    Sorry to bombard you with issue :S

    August 7, 2013 at 7:05 pm #14979
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    Yes, there can only be one accordion tab opened at a time 🙂 You can compare with our demo http://neighborhood.swiftideas.net/product/acne-card-case/

    Cheers!

    August 8, 2013 at 9:04 pm #15313
    itdrewitself
    Member
    Post count: 27

    Thanks Melanie,

    Any update on the Pixelated image issue?

    p

    August 8, 2013 at 9:41 pm #15329
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    You don’t seem to have set the image sizes in WooCommerce > Settings? You can find the recommended settings in the documentation – http://neighborhood.swiftideas.net/documentation/#theme-installation #4

    – Ed

    August 8, 2013 at 10:11 pm #15342
    itdrewitself
    Member
    Post count: 27
    This reply has been marked as private.
    August 9, 2013 at 12:48 am #15375
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    We’ve fixed this in the next update, which we’re releasing shortly.

    – Ed

    August 9, 2013 at 10:02 am #15408
    itdrewitself
    Member
    Post count: 27
    This reply has been marked as private.
    August 9, 2013 at 3:00 pm #15498
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Check this guide – http://docs.woothemes.com/document/managing-product-taxonomies/

    – Ed

    August 9, 2013 at 4:44 pm #15518
    itdrewitself
    Member
    Post count: 27

    This hasn’t helped. I simply want to change the ‘Simple’ product type so it reads something else ‘Stabiliser’ for example. It’s not a variable product.

    Thanks

    P

    August 9, 2013 at 4:50 pm #15520
    itdrewitself
    Member
    Post count: 27
    This reply has been marked as private.
    August 12, 2013 at 10:45 am #15797
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,
    I don’t see an odd kerning.

    Can you change your permalinks to something other than Default and see if the “simple” is still there?

  • Back to forum
    Posted in: Neighborhood
Viewing 15 posts - 1 through 15 (of 17 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register