New Landing How can we help? Themeforest Theme Support Dante Permalinks, FontDeck, Posting Issues

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Dante
  • #163819
    apathyisboring
    Member
    Post count: 14

    Hi,

    I’m having quite a few issues with the site after having deactivated and reactivated my plugins.

    1. The site went down yesterday for about 6 hours and was generating a 504 error
    2. All the fonts on the website have changed and I no longer have Fontdeck options appearing when I enter text (options to create impact text, justify text etc.)
    3. When I try and link a job posting to a job posting title using the permalink, it redirects to an older post that I’ve since edited
    4. Published news items aren’t publishing

    Thanks!

    #163840
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,
    Can you provide us admin access to check it?
    Use the private reply.

    Can you provide an example for 3)

    -Rui

    #165079
    apathyisboring
    Member
    Post count: 14

    Hi Rui,

    We were able to get it working. Now it’s the media library that isn’t functioning.

    I can’t view items in my media library (the cursor keeps turning as if it’s loading)
    When I try and upload a new file, it fails and generates an error message.

    Thanks!

    #165473
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try to deactivate all plugins and try to upload again the media files to see what happens.

    -Rui

Viewing 4 posts - 1 through 4 (of 4 total)

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