New Landing How can we help? Atelier PayPal Express Checkout Plug-in not working in the cart page

Viewing 15 posts - 1 through 15 (of 18 total)
  • Posted in: Atelier
  • #281777
    ryucool
    Member
    Post count: 18

    Hello,
    I install new PayPal Express Checkout plugin by woothemes.
    https://woocommerce.com/products/woocommerce-gateway-paypal-express-checkout/

    When click the button-PayPal Express Checkout- in the shopping cart page, the popup window for PayPal express checkout is open.
    But the Window opens and closes automatically for 2-3 seconds without any showing Paypal login form.

    So to fix it, I turn off every plug-in except for woocommerce and Paypal but it is not working.
    I finally change theme to storefront(woocommerce basic theme) so the issue is solved.
    The popup window for PayPal express checkout is open normally and I can login Paypal.

    Do you have any idea?

    #281826
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide login detail to check and resolve the issue.
    Thanks
    Mohammad

    #281844
    ryucool
    Member
    Post count: 18
    This reply has been marked as private.
    #281884
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please update all plugins and theme here https://www.jnjsport.com/wp-admin/update-core.php.
    Thanks
    Mohammad

    #281893
    ryucool
    Member
    Post count: 18
    This reply has been marked as private.
    #282222
    David Martin – Support
    Moderator
    Post count: 20834

    hi,

    Can you test this: Theme Options => WooCommerce Options => Product Options => Add to cart ajax Set to Off.

    If you enable Twenty16, does this issue persist?

    Thanks.

    #282234
    ryucool
    Member
    Post count: 18

    Hi,
    This issue still persist Although “Add to cart ajax” is Set to Off.

    “If you enable Twenty16, does this issue persist?”
    Sorry, What does this mean?

    and What does “Twenty16” mean?

    Thanks.

    #282236
    David Martin – Support
    Moderator
    Post count: 20834

    Please activate the Twenty16 theme, then re-test. Does the issue still happen?

    Thanks.

    #282241
    ryucool
    Member
    Post count: 18

    Hi,
    Ok, I got it.
    The issue is resolved with Twenty16 theme.

    #282644
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, I’ll need to look into this further.

    Can you add your FTP details, can I enable debugging notices on your site?

    Thanks.

    #282786
    ryucool
    Member
    Post count: 18
    This reply has been marked as private.
    #283152
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, please check now. It looks to be working for me:

    You had an error in the wp-config.php file. This define(’WP_MEMORY_LIMIT’, ‘256M’); was wrong, it should be this: define(’WP_MEMORY_LIMIT’, ‘256M’);. It should not be below require_once(ABSPATH . 'wp-settings.php');, nothing should be below that.

    Thanks.

    #283182
    ryucool
    Member
    Post count: 18
    This reply has been marked as private.
    #283202
    David Martin – Support
    Moderator
    Post count: 20834

    I see, yes the only way I see this working currently is by disabling:

    Is this a live site or staging site, can you leave Twenty16 active so I can test further?

    – David.

    #283213
    ryucool
    Member
    Post count: 18
    This reply has been marked as private.
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