New Landing › How can we help? › Themeforest Theme Support › Flexform › Parallax, Loading please wait…

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    Posted in: Flexform
  • January 11, 2014 at 9:08 pm #41804
    Barry Laminack
    Member
    Post count: 31

    I’m having an issue with the parallax element. I can add it, but when I click to edit it I get “Loading , please wait…” but nothing ever happens.

    I updated the theme as suggested by Ed in this thread: http://support.swiftideas.net/forums/topic/new-parallax-feature/

    but that did not help.

    I have also disabled ALL plugins and get the same result.

    THANKS!

    January 14, 2014 at 6:19 pm #42414
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    January 14, 2014 at 7:37 pm #42462
    Barry Laminack
    Member
    Post count: 31
    This reply has been marked as private.
    January 16, 2014 at 9:24 am #42874
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, I’m afraid we cannot help with local installations out of obvious reasons 🙁
    But if it works on your live server that’s good news.

    Cheers

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    Posted in: Flexform
Viewing 4 posts - 1 through 4 (of 4 total)

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