PARALLAX ISSUE_Cardinal Agency One: No videos on Tablet/Smartphones

[eccesso]

Hi,
I can’t see the videos on Smartphones/Tablets inserted as .ogv files in parallax element.
Is this a wrong video format for Smartphones/Tablets? The video is exposed on desktop PC.
Besides…can someone help me remove the mega content links from Checkout-, My Account-page and wherever the mega content links are present? I’m using the Overlay menu and use the “dropdown” contact_link feature (referring to a contact page from theme options) – upper right/left corner of the page (envelope icon). I wont need the “Email customer care”, Shipping information, Returns and exchange, FAQ’s.

Best regards _eccesso

[Kyle – SUPPORT]

Hi

Videos can’t autoplay on mobile, so it makes the whole sense of a video background pretty pointless unfortunately – that’s why we implemented a fallback to the image set in the row for mobile devices.

For the second question, it’s not related the the first so please open a separate topic

– Kyle

[eccesso]

Hi
Fallback image works on mobiles/tablets, so the issue seemes to be solved.
I’ll close the ticket!

__eccesso

[Kyle – SUPPORT]

No problem