Parallax feature doesn t show on Page Builder

[gmnikolis]

I can not find the Parallax option in page builder.
Where can i find it?
I include a snap shot of the my Page Builder Menu.

[Melanie – SUPPORT]

Hey there,

there indeed is no option for the parallax in the page builder 🙂
Cheers!

[gmnikolis]

Your answer after 6 days is not helpful at all!
Your support sucks…

[gmnikolis]

In the picture that folllows you show that option….In my menu there is not that option….and your answer after 6 days is just..”Hey there,
there indeed is no option for the parallax in the page builder 🙂
Cheers!”

are you kidding me?

[Swift Ideas – Ed]

Which version of the theme do you have? Parallax was added in v1.1..

– Ed

[gmnikolis]

Can you tell me how i can update the theme without losing all the settings on the web site?
The site is live.

[Swift Ideas – Ed]

All settings / content are kept when you update. The only thing that would be lost are changes you have made to code/theme files.

– Ed

[gmnikolis]

the current version is:By Swift IdeasVersion 1.0

[gmnikolis]

How can upload the new version theme?

[Melanie – SUPPORT]

Hey there,

if you have modified the php/css/js files inside the theme folder (or via Apperance > Editor) I’m afraid you will have to move them to a child theme before upgrading to the latest version of the theme, as you will have to remove (or rename) the theme via FTP and upload the new version afterwards.

To do so, log in to your server via FTP and navigate to the wp-content > themes folder. Remove the neighborhood folder or rename it to e.g. neighborhood1 and then upload the new neighborhood folder.

You will not lose any theme options tho.

Cheers!