New Landing › How can we help? › Themeforest Theme Support › Dante › Parallax background video NOT loading

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Dante
  • September 11, 2014 at 7:11 pm #109771
    Tomaso64
    Member
    Post count: 8

    I created a video using Flash (swf) and converted the videos to run in .mp4, .ogg, .webm.

    My intent is to run these in the background and have them loop inside the Parallax widget at the top of the page below the header. For mobile it can stay a static jpg.

    I uploaded the videos via the media library. I have used the shortcodes, I have used the long URLs, neither one works.

    If I drop the files into a browser window and they work fine. If I run them in WP through the gallery they work.

    HELP!

    September 11, 2014 at 11:48 pm #109888
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you pass us the WP login details in a private reply to check the issue?? Also let me know which file in the video or the page you already tried.

    Let us know,

    Thanks,
    laranz.

    September 12, 2014 at 12:06 am #109898
    Tomaso64
    Member
    Post count: 8
    This reply has been marked as private.
    September 12, 2014 at 9:51 am #110009
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please close this ticket because you have another topic with same issue http://support.swiftideas.net/forums/topic/videos-not-showing-in-parallax/.

    Thanks

    September 12, 2014 at 4:06 pm #110194
    Tomaso64
    Member
    Post count: 8

    Thanks sorry for the confusion.

    September 12, 2014 at 4:27 pm #110200
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.
    -Rui

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    Posted in: Dante
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