New Landing How can we help? Atelier parallax background

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Atelier
  • #257608
    mazzaji
    Member
    Post count: 10

    Dear,

    I used pallax background (stellar dynamic) from your swift page buider.
    BUT, in IE the scroll image is not smooth.
    whereas Chrome and edge is fine.

    Please help to fix
    thank you

    #257820
    mazzaji
    Member
    Post count: 10

    Hi, I thought I left the domain. Please find below the URL
    http://jasonwinters.cafe24.com/tea/

    looking forward to hear soon.

    thank you

    #258102
    mazzaji
    Member
    Post count: 10

    Dear,

    could you please help to advise. I am still waiting your support.
    I found on the forum who had the same issue as mine
    ID: barkovsky

    he says Visual composer parallax works smoothly whereas swift builder does not.
    I need to use the swift builder, so please help to fix this issue.

    thanks in advance for your support

    #258151
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will have to forward the topic to our head developer.
    Let’s wait for the reply.

    Thanks

    -Rui

    #258218
    mazzaji
    Member
    Post count: 10

    Thank you.
    Hope i can get back soon.
    Coz its been a while having this problem unsolved

    #258220
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Apologize for that, the Easter days didn’t helped.
    let’s wait.

    -Rui

    #258321
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @mazzaji

    Apologies for the delay, however adding replies has taken your topic back in the queue – as per our support policy.

    Can you let us know what version of IE you are using?

    – Ed

    #258336
    mazzaji
    Member
    Post count: 10

    Hi Ed,

    thanks for your reply.
    we are using IE11.

    what I found is, if I uncheck “smooth scroll” from internet option (IE). the stellar parallax works fine.
    maybe this can help you to figure out.
    Perhaps something must be revised from stallar.js in theme folder.

    thank you

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    #258445
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Do you experience the same issues on this site in IE11? http://markdalgleish.com/projects/stellar.js/demos/backgrounds.html

    – Ed

    #258606
    mazzaji
    Member
    Post count: 10

    Hi Ed,

    yes, same issue on the site you gave.
    IE is still bumby, compare to chrome, firefox.

    thanks you

    #258732
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @mazzaji

    Unfortunately we are using the latest version of that plugin. Will have to see for an update if we can change the script for something more up-to-date.

    – Ed

Viewing 11 posts - 1 through 11 (of 11 total)

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