New Landing › How can we help? › Atelier › Pages tab not accessible

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    Posted in: Atelier
  • July 8, 2015 at 8:23 pm #192933
    ArieleK
    Member
    Post count: 9

    Nothing shows up when we click on pages tab, very odd

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    July 9, 2015 at 10:06 am #193074
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    This seem to be caused by memory problems caused by some extra data in the menu items, probably something went wrong in the import process.

    Will need to delete the major part of those menu items.
    Can you create a backup first just for precaution.

    Thanks

    -Rui

    July 13, 2015 at 6:21 am #193904
    ArieleK
    Member
    Post count: 9

    Hello, I created a back up. Can you proceed with the fix you mentioned now?

    Thanks!

    July 13, 2015 at 8:50 am #193947
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Will give it a try.
    -Rui

    July 13, 2015 at 11:42 am #194063
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Already erased them but still the same.

    It seems that your server is still running out of memory. This can be a matter of settings, you need to adjust/add you WordPress memory settings inside the wp-config.php file

    Change your WordPress memory to 128M or a maximum 256M.

    Also check the official documentation from WordPress in the link below.
    https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    -Rui

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