New Landing › How can we help? › Themeforest Theme Support › Joyn › Pagebuilder button missing + cannot upload logo

Viewing 4 posts - 1 through 4 (of 4 total)
  • Back to forum
    Posted in: Joyn
  • December 21, 2015 at 10:30 pm #236981
    Patipada
    Member
    Post count: 116

    Hi!
    I have problems for a new website: https://hakkenberguitvaartverzorging.nl.

    In the WordPress CMS there is no more Swift pagebuilder button on top of the pages.
    In the Swift Framework options settings it is enabled.

    Also, I cannot upload an image logo in the theme options > logo settings.
    When I click the upload button, nothing is happing. I tried both Chrome and Firefox.
    Also, I when disabled all the plugins, it doesn’t help.

    Please help!

    Thanks,

    December 22, 2015 at 1:50 pm #237066
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Try deactivating all of your plugins to see if that fixes the issue

    – Kyle

    December 23, 2015 at 10:05 am #237188
    Patipada
    Member
    Post count: 116

    Hi Kyle,

    Thanks for your help during your holiday?
    Turning off the plugins did not help.
    But after restoring the theme files from an older backup the problem is solved.
    Thanks for thinking with me and best wishes!

    December 23, 2015 at 10:09 am #237189
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great news!

    – Kyle

  • Back to forum
    Posted in: Joyn
Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register