Page with video slider never stops loading

[umgotstaluvit]

Hi — I’m using a video slider on this page (the home page) and the page never stops loading — can you please take a look?

[Rui Guerreiro – SUPPORT]

Hi,

Can’t load the url you sent. Can you check if the server is working?

-Rui

[umgotstaluvit]

This reply has been marked as private.

[umgotstaluvit]

I had to turn the video off to continue development today — it was making the page load too heavy (which may have been what was causing your access issue) — you can turn the video back on anytime you’re ready in these two Sliders to replicate issue:

* There is no waste in nature. (Home)
* A step forward. (Home)

I ran a Pingdom analysis of the page and I saw that it’s requesting the 2 video files multiple times, like 4-5 times each — the files are each around 2MB, so I think that’s what’s making the page so heavy.

[Rui Guerreiro – SUPPORT]

Still the same for me. I’m accessing from Portugal, not sure if there is any country restriction.

https://www.dropbox.com/s/225nnv8m8ovedyu/Screenshot%202017-04-12%2018.15.14.png?dl=0

-Rui

[umgotstaluvit]

This reply has been marked as private.

[David Martin – Support]

Hi,

You need a self hosted .mp4 file. You do have this, you have a link to an external site. Please download the video and upload it to your media library.

Thanks.

[umgotstaluvit]

Thanks! — that did it!

[Rui Guerreiro – SUPPORT]

Great. Glad it’s sorted.

-Rui