New Landing › How can we help? › Themeforest Theme Support › Dante › Page Slider disappeared

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Dante
  • September 14, 2015 at 3:09 pm #212800
    DESIGNzweidrei
    Member
    Post count: 36

    Hi,

    after the wp-update (4.3) all Page Sliders (Revolution Slider) disappeared.

    Any ideas for fixing this problem?

    Christof

    September 14, 2015 at 3:15 pm #212803
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try to update to the latest version in Appearance(Design)-> Install plugins
    https://www.dropbox.com/s/ud9dag308vjqwx9/Screenshot%202015-09-14%2015.15.12.png?dl=0

    Also try to disable all plugins except Revolutions Slider to discard any possible plugin conflict.

    -Rui

    September 14, 2015 at 3:27 pm #212815
    DESIGNzweidrei
    Member
    Post count: 36
    This reply has been marked as private.
    September 14, 2015 at 3:43 pm #212822
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted.
    -Rui

    September 15, 2015 at 6:39 pm #213312
    ritmomundo
    Member
    Post count: 49

    What was the solution? I am having the same issue. Cleared cache, everything is up to date, what is the issue?

    Thanks

    -Kris

    September 15, 2015 at 6:47 pm #213314
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    He updated to the latest Revolution slider version.
    Check in Appearance-> Install plugins

    -Rui

    September 15, 2015 at 6:56 pm #213316
    ritmomundo
    Member
    Post count: 49

    Revolution slider is up to date version 5.0.7 I deadctivated plugins and it is still not working.

    Please help,

    -Kris

    September 15, 2015 at 7:07 pm #213318
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @ritmomundo

    Can you provide us further details? Page url where it’s happening?

    Thanks
    -Rui

    September 15, 2015 at 7:29 pm #213329
    ritmomundo
    Member
    Post count: 49
    This reply has been marked as private.
    September 16, 2015 at 8:42 am #213409
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Slider is working perfect at my side. Please check my attachment.
    Thanks
    Mohammad

    Attachments:
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    September 16, 2015 at 5:37 pm #213779
    ritmomundo
    Member
    Post count: 49

    Hello All,

    The slider does seem to be working now.

    Thanks!

    -Kris

    September 17, 2015 at 9:23 am #213989
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂

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    Posted in: Dante
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