New Landing › How can we help? › Atelier › Page reload after Add to Cart

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    Posted in: Atelier
  • June 24, 2015 at 9:06 am #187808
    huntingensemble
    Member
    Post count: 318

    Hi Guys,

    It seems that when I add a product to my cart the page re-loads and shows the product page, but not from the top, only from around the middle/end.

    When I check this in the live demo it just reloads and shows the page as is..

    Any idea how to fix this? Is this a bug or a back-end setting?

    Tried to disable Add To Cart AJAX but no luck.

     

    Thanks again,

    Joost

    June 24, 2015 at 9:19 am #187811
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    It’s not a bug. Only simple products can be added to the cart without reloading the page. Variation products can’t add they need to send the information the user selected to the server and then reload the page

    – Kyle

    June 24, 2015 at 9:37 am #187814
    huntingensemble
    Member
    Post count: 318

    Hey Kyle,

    Ok I understand, but why does the page reload and show the product page from the middle and not from the top?

    Understand what I mean?

    Best,
    Joost

    June 24, 2015 at 9:41 am #187817
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    For me it reloaded right at the top? http://d.pr/i/12ml8/K3RUcI88

    – Kyle

    June 24, 2015 at 9:43 am #187819
    huntingensemble
    Member
    Post count: 318

    Hey,

    Ok wierd, what Browser and OS?
    Best

    Joost

    June 24, 2015 at 9:48 am #187823
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Chrome on Mac

    – Kyle

    June 24, 2015 at 11:01 am #187890
    huntingensemble
    Member
    Post count: 318

    Ok Thanks!

    June 24, 2015 at 11:05 am #187895
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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    Posted in: Atelier
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