New Landing › How can we help? › Atelier › Page not load using "back" button from Safari Browser

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    Posted in: Atelier
  • May 23, 2016 at 6:57 pm #269552
    CallidusPro
    Member
    Post count: 13

    Hi,

    We noticed a load problem in MAC computers using Safari, when you navigate trough some pages of the website and then “go back” using the button of the browser the page doesn’t load. Any ideas what is going wrong?

    Another problem, always in MAC using safare is that sometimes entering the “Stop the Script” error message and the page doesn’t load.

    Thanks in advance.

    Cristian

    May 24, 2016 at 12:53 pm #269727
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It worked fine in my Mac with Safari.

    This is my version
    https://www.dropbox.com/s/i999lkpreraol9m/Screenshot%202016-05-24%2012.59.46.png?dl=0

    Also check if you have any extensions installed in Safari that could be causing this. Nothing in the theme can cause this.

    -Rui

    May 26, 2016 at 11:54 am #270414
    CallidusPro
    Member
    Post count: 13

    I solve this problem disabling the “Preloader/Transition Options”

    May 26, 2016 at 12:00 pm #270416
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted.

    -Rui

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