New Landing › How can we help? › Atelier › Page meta missing

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    Posted in: Atelier
  • April 7, 2017 at 6:56 pm #320103
    admin_cz
    Member
    Post count: 55

    Hi, did you removed the page meta/setting? When I edited the products before the last update, there was window where I could change the background color etc. Now the whole window is missing and there is no option to bring it back.

    (I dont really miss it since there is special window for the short description now.

    But I miss it because of the (older) products to which I added the short description before the window disappeared. Now, if I want to edit the older products, I no longer see the short description. The description text did not moved to the new special column.)

    April 7, 2017 at 7:14 pm #320109
    David Martin – Support
    Moderator
    Post count: 20834

    No, please add a WP login/link to the product for us to take a closer look.

    Thanks.

    April 7, 2017 at 8:54 pm #320118
    admin_cz
    Member
    Post count: 55
    This reply has been marked as private.
    April 7, 2017 at 11:21 pm #320128
    admin_cz
    Member
    Post count: 55
    This reply has been marked as private.
    April 8, 2017 at 2:13 pm #320150
    David Martin – Support
    Moderator
    Post count: 20834

    Please paste the login info here and click “Set as private reply”.

    Thanks.

    April 8, 2017 at 2:24 pm #320155
    admin_cz
    Member
    Post count: 55
    This reply has been marked as private.
    April 10, 2017 at 12:24 pm #320318
    admin_cz
    Member
    Post count: 55
    This reply has been marked as private.
    April 10, 2017 at 12:33 pm #320320
    admin_cz
    Member
    Post count: 55
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    April 10, 2017 at 12:33 pm #320323
    David Martin – Support
    Moderator
    Post count: 20834

    Yes, please can you disable all plugins and child theme leaving only Swift Framework and WooCommerce active.

    April 10, 2017 at 12:47 pm #320325
    admin_cz
    Member
    Post count: 55
    This reply has been marked as private.
    April 10, 2017 at 12:58 pm #320327
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Yes, activate the Atelier theme.
    I tried to login with the credentials you provided in the screenshot but it didn’t worked.

    -Rui

    April 10, 2017 at 1:02 pm #320328
    admin_cz
    Member
    Post count: 55
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    April 10, 2017 at 1:44 pm #320336
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Have you made any core edits to the the main theme?

    April 10, 2017 at 1:52 pm #320337
    admin_cz
    Member
    Post count: 55
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    April 11, 2017 at 10:44 am #320522
    admin_cz
    Member
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    Posted in: Atelier
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