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    Posted in: Nota
  • May 20, 2017 at 10:00 am #325387
    Adrenaline22
    Member
    Post count: 183

    Page loads indefinitely…Please see attachment

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    May 20, 2017 at 11:43 am #325391
    David Martin – Support
    Moderator
    Post count: 20834

    Please add all your WP details and a URL.

    Do you have any server error logs or console log error messages within the web inspector?

    Please also add your FTP details.

    – David

    May 22, 2017 at 11:56 am #325477
    Adrenaline22
    Member
    Post count: 183
    This reply has been marked as private.
    May 22, 2017 at 12:04 pm #325478
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    May 22, 2017 at 12:13 pm #325484
    Adrenaline22
    Member
    Post count: 183

    you were right…purged cache-..now it’s ok.

    May 22, 2017 at 12:28 pm #325487
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted.

    -Rui

    May 22, 2017 at 2:15 pm #325499
    Adrenaline22
    Member
    Post count: 183

    the problem persists. cleared the cache, started again. maybe this is the culprit:

    nota-functions.js:5050 Uncaught TypeError: Cannot read property ‘caption’ of undefined
    at Object.success (nota-functions.js:5050)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at y (jquery.js?ver=1.12.4:4)
    at HTMLScriptElement.b.onload.b.onreadystatechange (jquery.js?ver=1.12.4:4)

    May 22, 2017 at 2:47 pm #325503
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    May 22, 2017 at 4:57 pm #325545
    Adrenaline22
    Member
    Post count: 183

    I’ve added the photos on my instagram profile. Error is still there and the instagram feed doesn’t get displayed through the swift editor.

    Instagram authentification is made, but cant generate another token (nothing happens after clicking).

    May 22, 2017 at 6:49 pm #325571
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    it still seems related to your instagram content. Now it brings some results, but the data related to this url seems wrong.
    https://www.instagram.com/p/BUZdu2pBtS-/

    -Rui

    May 22, 2017 at 8:43 pm #325581
    Adrenaline22
    Member
    Post count: 183

    What’s the next step?

    May 23, 2017 at 9:39 am #325599
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Let me forward this to our head developer. I think it’s still something in that instagram account.
    Don’t you have another account that you can test it?

    -Rui

    May 23, 2017 at 2:42 pm #325664
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Adrenaline22

    We’ve made a change to the JS to prevent this error. Will be included in the next update. We can send over the latest build now if you’d like?

    – Ed

    May 24, 2017 at 7:35 pm #325895
    Adrenaline22
    Member
    Post count: 183

    If you will deliver the update by the end of the week it’s fine. If not I would like to have it asap. Thanks for the efforts.

    Unbelievably good theme guys. I will post my review after I’m done with the site.

    May 25, 2017 at 12:18 am #325906
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Will do our best! If you don’t get it, then please drop a note here to remind us 🙂

    Thank you!

    – Ed

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    Posted in: Nota
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