New Landing › How can we help? › Themeforest Theme Support › Dante › Page heading issues after update

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    Posted in: Dante
  • September 11, 2015 at 3:45 pm #212355
    Matthias
    Member
    Post count: 49

    Hi Guys,

    I have problems with the header after updating to 3.16.

    Header not displaying on updated theme on staging: example staging 01
    vs. displaying on not upgraded theme on live: example live 01

    Header not displaying on updated theme on staging: example staging 02
    vs. displaying on not upgraded theme on live: example live 02

    Header not displaying in full width on updated theme on staging: example staging 03
    vs. displaying in full width on not upgraded theme on live: example live 03

    Any ideas for fixing this?

    Cheers

    September 11, 2015 at 5:30 pm #212401
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you post a WP login for both?

    Are you using any caching/minification plugins that need to be flushed?

    – David.

    September 14, 2015 at 7:18 pm #212911
    Flor Astorga
    Member
    Post count: 8
    This reply has been marked as private.
    September 15, 2015 at 1:57 pm #213165
    Matthias
    Member
    Post count: 49
    This reply has been marked as private.
    September 16, 2015 at 11:18 am #213524
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    I wanted to check the plugin/page/options settings, it can help me provide a quicker response.

    Within those pages, you do have the meta option set to correctly show/hide the page title?

    Thanks,
    David.

    September 16, 2015 at 4:06 pm #213717
    Flor Astorga
    Member
    Post count: 8

    Is set correctly show/hide title in the pages. But when I click on a tag or category (side bar blog – page magazine-) I don´t have the page to set it. The page is created automatically. And that’s when the heading page is wrong in every browser.
    The problem with the fancy title was fixed by cleaning the cache, I think.

    Thanks
    Flor

    September 17, 2015 at 12:25 pm #214106
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Flor,

    This is difficult to help without a login.

    Have you set your layout in Theme Options => Archive/Category Options?

    – David.

    September 17, 2015 at 1:10 pm #214143
    Flor Astorga
    Member
    Post count: 8
    This reply has been marked as private.
    September 18, 2015 at 2:32 pm #214526
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The login details are not correct? Can you check those?

    – David.

    September 18, 2015 at 2:43 pm #214530
    Matthias
    Member
    Post count: 49
    This reply has been marked as private.
    September 18, 2015 at 10:29 pm #214664
    Flor Astorga
    Member
    Post count: 8

    Hi David, I can login with those info. I don’t know what happend….

    Flor

    September 21, 2015 at 12:11 pm #214976
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Matthias,

    You will need to update your child theme files with the newly updated parent theme files:

    header.php
    header-alt.php
    single-post.php

    Those have had the structure improved in the recent update.

    Thanks,
    David.

    November 16, 2015 at 4:48 pm #229098
    Matthias
    Member
    Post count: 49

    Thanks David, all good here now.

    Cheers

    November 16, 2015 at 4:49 pm #229100
    David Martin – Support
    Moderator
    Post count: 20834

    Great, no problem.
    -David

    January 21, 2016 at 7:11 pm #242647
    Flor Astorga
    Member
    Post count: 8
    This reply has been marked as private.
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    Posted in: Dante
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