New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Page Heading Background

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    Posted in: Neighborhood
  • April 9, 2014 at 2:27 pm #65707
    greifeneder
    Member
    Post count: 36

    After the update the Page Heading Background is only white or grey. None of the other backgrounds are working.

    Tried in Options > WooCommerce options, nothing… And also adjust in the products, none works…

    Thanx for help!

    April 10, 2014 at 7:28 am #65843
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Is this site wide or just for the woocommerce pages?

    – Kyle

    April 10, 2014 at 8:57 am #65890
    greifeneder
    Member
    Post count: 36

    The whole site. Dosen´t work at all. 🙁

    April 10, 2014 at 10:14 am #65924
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Have you checked that you have set up background in Theme Options > Asset background options? And also made sure you have assigned the right background to your pages?

    – Kyle

    April 10, 2014 at 10:48 am #65939
    greifeneder
    Member
    Post count: 36

    Hi!
    Yes, tried everything, changed to every background options, Options > Asset background options.

    dont´t know whats wrong or what Im doing wrong. Followed every step.

    April 11, 2014 at 7:20 am #66197
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok to investigate the issue I will need your link and a login so that I can see what’s causing the problem

    – Kyle

    April 11, 2014 at 7:27 am #66200
    greifeneder
    Member
    Post count: 36
    This reply has been marked as private.
    April 11, 2014 at 8:07 am #66219
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I just checked your asset backgrounds in theme options and they are all the same? With white background and black text

    – Kyle

    April 11, 2014 at 9:20 am #66254
    greifeneder
    Member
    Post count: 36
    This reply has been marked as private.
    April 11, 2014 at 9:47 am #66269
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes, title backgrounds use the asset backgrounds which are set up in Theme Options > Asset backgrounds

    And you have none set up

    – Kyle

    April 11, 2014 at 1:23 pm #66348
    greifeneder
    Member
    Post count: 36

    I don´t think I follow you right, I´ve done that, tried a lot of different alternatives. There are ten alternatives, none works.

    April 11, 2014 at 1:29 pm #66351
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’ve just checked again and I can see that you have not set any up (see screenshot)

    All ten are like that

    – Kyle

    April 11, 2014 at 1:56 pm #66379
    greifeneder
    Member
    Post count: 36

    Yes, but its the pattern im missing, and there is no pattern!

    I dont want a color….

    April 11, 2014 at 2:01 pm #66386
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, you could upload a pattern yourself in the background upload field!

    April 11, 2014 at 2:03 pm #66389
    greifeneder
    Member
    Post count: 36

    Melanie, Thank you! I just googled it and found were it was.

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    Posted in: Neighborhood
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