New Landing › How can we help? › Themeforest Theme Support › Joyn › page builder's not working

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Joyn
  • January 19, 2015 at 4:01 pm #142467
    willianbaldan1
    Member
    Post count: 9

    page builder button is not working. I need it because all site was created with it.

    the problem was detected today, the last time was normal (in 2 weeks).

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    January 19, 2015 at 7:33 pm #142514
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    Thanks
    Mohammad

    January 22, 2015 at 5:52 pm #143552
    willianbaldan1
    Member
    Post count: 9

    thaks for attention, but the problem is not the plugins, i use the joyn and cardinal on other sites with the same plugins and do not have that problem. It should be something, update or code.

    yet tested disable all plugins and did not work

    I need to solve this for me ASAP

    tks

    January 22, 2015 at 6:05 pm #143553
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check the admin credentials provided, can’t login with those.
    Thanks

    -Rui

    January 22, 2015 at 6:14 pm #143555
    willianbaldan1
    Member
    Post count: 9
    This reply has been marked as private.
    January 23, 2015 at 2:18 pm #143877
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    March 3, 2015 at 4:07 pm #154768
    willianbaldan1
    Member
    Post count: 9

    on my computer is not working, but not in others had the same problems, should be something here. thanks for listening

    March 3, 2015 at 6:06 pm #154799
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Try a different browser in your computer.
    -Rui

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    Posted in: Joyn
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