New Landing How can we help? Themeforest Theme Support Dante Page builder row element: White space on top of page caused by empty tag

Viewing 5 posts - 1 through 5 (of 5 total)
  • Posted in: Dante
  • #66974
    st_bo
    Member
    Post count: 23

    Hi

    I’m citing @Mairoula and @pdupreeb because we are facing the same problem with a white space at the top of the page which is caused by an empty <p> tag.

    “There’s an empty p tag between the navigation and the row element below. Please notice the white line in the screenshot.” (http://support.swiftideas.net/forums/topic/empty-p-tag/)

    “I’m getting an empty p tag when the first item in page builder content is a row.
    When the page builder content starts with another element (raw html, testimonials) the p tag goes away.” (http://support.swiftideas.net/forums/topic/p-tag-before-page-builder-row/)

    Unfortunately both thread were closed by the support team and no solution was given so far in regards to the empty <p> tag.

    #66982
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please stop opening new threads about the same issue. Like I said, this issue will be discussed on http://support.swiftideas.net/forums/topic/row-page-builder-element/page/2/

    Please give at least 48 hours before you post a new comment, the developer will get onto it as soon as he can

    – Kyle

    #67029
    st_bo
    Member
    Post count: 23

    Hi Kyle,
    sorry for misunderstanding, but you closed the other two threads I posted above.

    According to @Mohammad, I opened up a new thread dedicated to the <p> tag problem (http://support.swiftideas.net/forums/topic/how-to-remove-row-element-margin-on-mobile/#post-66958)

    The thread you posted is not directly dedicated to the <p> tag problem and therefore probably didn’t raise the awareness of Ed and the development team.

    Best

    #67120
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I closed the other 2 threads because there was 3 threads, all involving yourself, which was about the exact same thing. However, I agree with what you’re saying about that thread not being about the specific issue, therefore I will leave this thread open and direct people to this one. I will also assign this to Ed.

    Sorry for the inconvenience, hopefully we’ll get this sorted soon for you.

    – Kyle

    #67496
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    So, here’s Ed’s reply on the other thread:

    The empty p tag is likely due to space in your page content. If you disable the page builder, switch to text view, make sure there is no space/anything before the first shortcode “[” at the top, then switch back to page builder and save, it should all be good. We’re not experiencing any empty p tags here, and we move across multiple page builder sites a day.

    If it does happen, here’s some css you can add to remove it:

    .page-content > p:empty {
    display: none;
    }

    – Kyle

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