New Landing › How can we help? › Themeforest Theme Support › Pinpoint › Page Builder Not Working

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posted in: Pinpoint
  • December 29, 2014 at 4:29 pm #138172
    svoldbaek
    Member
    Post count: 7

    Page Builder seems to be broken.

    When I go to edit a page and click the “Swift Page Builder” button, the editor changes, but all it says is “Loading, please wait…” but nothing ever happens.

    I recently updated WP, Pinpoint and all my plugins.

    December 29, 2014 at 5:27 pm #138183
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s because you have installed a plugin called CKEditor for WordPress.
    Our page builder uses the Tiny Mce editor that comes with WordPress by default.

    You should deactivate that plugin.

    -Rui

    December 29, 2014 at 11:34 pm #138214
    svoldbaek
    Member
    Post count: 7

    yep. that seems to be the culprit.

    Thanks.

    December 30, 2014 at 6:16 am #138227
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that your issue resolved. Thanks Rui.
    Happy New Year 2015
    Thanks
    Mohammad

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    Posted in: Pinpoint
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